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Resources Library

Practical resources for the people doing the work.

Guides, templates, checklists, briefs, and essays for the clinicians, institutional leaders, and regulators we work with — built from real engagements and written to stand on their own.

Browse by audience and format

We publish guides, templates, checklists, briefs, reports, and essays. Free pieces are free to read; gated downloads ask for a short request so we can send you the file. Coming-soon entries show what we are drafting next — let us know if any of them would help you sooner rather than later.

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By format

Showing 23 of 23 resources.

Healthcare professionalsGuideFree to read

Patient Safety Essentials for Frontline Clinicians

A working primer on the patient-safety habits that hold up under load — root-cause discipline, near-miss reporting, communication at handover, and the cultural conditions that keep them alive in busy units.

20–25 min readRead the piece
Healthcare professionalsGuideFree download

A Practical Roadmap to the CPHQ and CPPS Exams

What to study, how long it actually takes, and where most candidates lose points. Built from the experience of clinicians who have sat — and now teach — these exams in African and North-American practice.

30 min readRequest the download
Healthcare professionalsChecklistFree to read

The Quality-Improvement Self-Check

A short, honest diagnostic for clinicians and unit leads who want to know whether their improvement work is actually changing practice — or just generating slides.

5 minRead the piece
Institutional leadersGuideFree download

The Accreditation Readiness Field Guide

What hospital leaders actually do in the twelve months before a major accreditation survey — by frameworks (JCI, COHSASA, SafeCare, ISO 7101) and by phase. The version we wish we had had earlier in our careers.

45 min readRequest the download
Institutional leadersChecklistFree to read

Five Signs Your Hospital Is Accreditation-Ready

A short, plain-language self-test for executive teams. If you can give a clean answer to all five, you are closer than most. If you cannot, you know where the work is.

8 minRead the piece
Institutional leadersTemplateFree download

The CPD Programme Design Workbook

A working template for designing continuing-professional-development programmes that change practice — not just attendance figures. Built around the questions ISQua reviewers actually ask.

25 min to walk throughRequest the download
Regulators & policymakersGuideFree download

A Regulator's Guide to Digital Accreditation Systems

What to specify, what to budget, and what to be sceptical of when commissioning a national digital accreditation platform. Drawn from the SafeCare, COHSASA, and CHPRBN-style ecosystems.

40 min readRequest the download
Regulators & policymakersTemplateFree download

Workforce-Development Strategy Template — Health Regulators

A working strategy template for health regulators sequencing a multi-year workforce-development plan — covering scope, sequencing, financing, and the indicators a board should actually be tracking.

30 min to walk throughRequest the download
Cross-cuttingEssayFree to read

Why Healthcare Consulting Needs Collectives

An argument for the practice-network model over the traditional consulting pyramid — and for why pooled, named experience is the right answer for the institutions doing the most consequential work.

12 min readRead the piece
Cross-cuttingBriefFree download

FemTech and Health Equity — A Brief

A short brief on the emerging FemTech category — what it is, where the equity opportunities are, and where the data and evidence base is still thin. Written for funders, regulators, and digital-health programme leads.

15 min readRequest the download
Institutional leadersTemplateFree download

QI Project Charter + Driver Diagram + PDSA Pack

The three documents that turn an improvement idea into a disciplined project — a one-page charter, a driver diagram that links ideas to the aim, and a PDSA log that keeps testing honest. Built on the IHI Model for Improvement.

20 min to walk throughRequest the download
Institutional leadersTemplateFree download

The Quality Management System Starter Set

The minimum viable QMS for a healthcare organisation — quality manual outline, document-control SOP, audit schedule, management-review pack, and risk register. Aligned to ASQ CMQ/OE practice and ISO 7101.

30 min to walk throughRequest the download
Institutional leadersTemplateFree download

Learning-Collaborative Design Kit

How to run a multi-site improvement collaborative that actually spreads change — the session/action-period rhythm, the five design decisions, team charters, a shared measurement plan, and a facilitator's failure-mode checklist. Built on the IHI Breakthrough Series.

25 min to walk throughRequest the download
Regulators & policymakersTemplateFree download

Surveyor / Assessor Competency Rubric + Mentored-Assessment Guide

How to build accreditation assessors whose judgement you can trust — a six-domain competency rubric, a mentored-assessment pathway, and the inter-rater-reliability safeguards that keep a programme credible. Built on COHSASA and SafeCare surveyor practice.

25 min to walk throughRequest the download
Cross-cuttingTemplateFree to read

Stakeholder-Engagement & RACI Pack

A lightweight kit for keeping multi-party health programmes from drifting, stalling, or being captured — a stakeholder map, an engagement plan, a RACI matrix, and a political-economy watch. Built on PMI / PMBOK practice.

15 minRead the piece
Cross-cuttingBriefFree to read

Telehealth and Remote Care: Expanding Access Without Widening Gaps

Why remote-care programmes succeed or fail on the unglamorous parts — connectivity reality, the first and last mile, trust, financing — and a short diagnostic for getting them right. A digital-health access brief.

10 min readRead the piece
Institutional leadersTemplateFree download

Measurement Plan + KPI / Board-Reporting Template

The difference between data a board can act on and data that just fills a slide — a measurement plan, the run-chart signals that separate change from noise, and a one-page board report. Built on IHI measurement practice and the NAHQ data-analytics domain.

20 min to walk throughRequest the download
Institutional leadersTemplateFree download

Patient-Experience Survey + Action-Planning Toolkit

How to measure patient experience so it changes care, not just decorates a report — a survey that asks the right things, an analysis that finds the signal, and an action loop that proves the change. Built on the Beryl Institute / CPXP approach.

25 min to walk throughRequest the download
Institutional leadersTemplateFree download

Illustrated Clinical Standing-Orders & Job-Aid Kit

How to turn a clinical protocol into a job aid a busy, rotating, mixed-literacy workforce will actually follow — the design pattern, the comprehension-validation cycle, and a spec sheet. Built on WHO job-aid practice and instructional design.

20 min to walk throughRequest the download
Regulators & policymakersTemplateFree download

Healthcare Leadership-Programme Evaluation Framework

How to tell whether a leadership programme changed how people lead — or just handed out certificates. A theory-of-change scaffold, the five evaluation levels most programmes skip, and behaviour-change evidence sources. Built on NAHQ quality-leadership and evaluation practice.

25 min to walk throughRequest the download
Regulators & policymakersTemplateFree download

Donor-Programme Technical-Advisory & MEL Pack

The monitoring, evaluation, and learning scaffold for a donor-funded health programme that survives its mid-term review — and its handover — with sustainability built in from day one. Built on PMI delivery practice and donor MEL norms.

30 min to walk throughRequest the download
Healthcare professionalsChecklistFree to read

The Run-Chart Cheat-Sheet

Read your improvement data correctly in five minutes — and stop mistaking noise for change. How to build a run chart and the four signals that distinguish real improvement from normal variation. Built on IHI measurement practice.

5 minRead the piece
Cross-cuttingBriefFree to read

Health Financing and Access: Why Coverage Isn't Care

Enrolling people in a health scheme is not the same as getting them care — and the gap between the two is where most access programmes quietly fail. The four gaps between coverage and care, and how to design against them. A health-financing access brief.

10 min readRead the piece

Our standards for what ships

We would rather publish less and have it earn its keep than fill the library with content that wastes your time.

Stands alone

Each piece earns its place by being useful even if you never engage with us further. We do not write trailers for sales calls.

Differentiated

If a resource is just a rehash of what's already public, we don't ship it. Every piece carries an original framework, primary data, or a hard-won perspective from real engagements.

Targeted

We write for one stakeholder type at a time. A regulator and a frontline clinician have different jobs to be done — and we respect that.

Honest about scope

We mark coming-soon resources clearly. If you want to be told the day a piece goes live, the request form on each card captures that — without spam.

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